AI automation.
Much of what fills a busy day happens the same way each time. That part can run on its own, in your voice.
Think about the end of a busy day. Orders copied from WhatsApp into a register, bills typed into a sheet, the same questions answered twenty times, a follow-up you meant to send.
We start by mapping how work moves through your business, with you and your team. Then we automate the job that costs you the most hours, and move to the next once it runs well.
Plenty of it needs no AI. Where a simple rule will do, we use one, and save AI for work that needs judgement, like reading a bill or answering a customer.
Each message it sends is written from your story and in your voice, so customers hear the same business on WhatsApp that they meet in person.
What can we automate?
Behind the counter
Enquiries in one place
Messages from WhatsApp, Instagram, your website and Justdial land in one list, so you can see who is waiting for a reply.
Quotes and invoices
Made from an order or a message, and sent to the customer on WhatsApp.
Payment and appointment reminders
Sent on schedule, and stopped as soon as the customer pays or books.
Bills into your books
Photograph a supplier’s bill and it lands in your accounts or spreadsheet, without the typing.
Stock alerts
A message when something is running low, early enough to reorder.
A morning summary
Yesterday’s sales, enquiries and bookings in one WhatsApp message before you open.
In front of customers
AI receptionist for calls
Answers when you can’t and books the appointment. You get a short summary on WhatsApp.
WhatsApp and website chat
Replies within minutes, even at night, and takes bookings and orders. When a person is needed, it hands the chat to you.
Follow-ups
A polite message to leads who went quiet, until they book or say no.
Reviews
A message after each visit asking for a Google review, and a reply to each review in your voice, for you to approve.
Is it right for you?
A good fit if
- The same jobs eat hours of your week.
- Calls or messages go unanswered when you’re busy.
Not a fit if
- The aim is to replace your team. This takes the repetitive part off them.
- Your work changes too much from day to day to follow a pattern.
Questions
Do I have to change the software I use?
Usually not. We connect what you already use, like WhatsApp and Google Sheets, and only suggest a change if it would save you real time.
What does it cost?
Each automation is priced on its own, once we know what it has to do. You’ll know the price before we start.
How long does it take?
The first automation is usually running within days. Then we tune it with you as it learns your questions.
Will the AI receptionist sound like a robot?
No. It speaks and writes naturally, and you hear it yourself before it goes live. It also says it’s an assistant, so nobody is misled.
What if it gets something wrong?
It passes the conversation to you when it isn’t sure, and you can read back any chat. We tune it each month from what it hears.
What about my customers’ privacy?
Callers are told they’re talking to an assistant, and their details are only used to help them.
We start by watching how the work flows.
We spend time with you and your team and list the jobs that repeat, with the hours each one takes. Then we automate the biggest first, at a clear monthly price.